Frequently Asked Questions
Quick answers for your questions
Frequently Asked Questions
These are the questions we hear a lot and you'll find the answers below.
If you have others, please contact us through our support page.
Is this a secure site for purchases?
Absolutely! We work with top payment companies which guarantees your safety and security. All billing information is stored on our payment processing partner which has the most stringent level of certification available in the payments industry.
How long are your contracts?
Currently, we offer monthly and yearly subscriptions. You can upgrade or cancel your account at any time with no further obligation.
Can I cancel my subscription?
You can cancel your subscription anytime in your account. Once the subscription is cancelled, you will not be charged next month or next year. You will continue to have access to your account until your current subscription expires.
Does CloudOffix have native mobile apps?
Yes, CloudOffix has native apps for both Android and iOS.
Does CloudOffix guarantees an availability or uptime?
Yes, CloudOffix ensures that all its customers will experience a monthly service availability with 99.9% uptime, with the exception of any scheduled maintenance or planned updates, which will be notified ahead of time.
Is it possible to use Sales Cloud and Marketing Cloud together?
This is not possible in the trial period. You can get in contact with us if you wish to do so. This is possible for production databases during the buy process.
Can I extend my trial?
Yes, this is possible. Please contact us.
Can I use trial database as production database?
Yes, this is possible. During the buy process, you can select your existing database.
Are you offering services for customization and administration?
Yes, we have success packs for this.