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A Comprehensive Comparison of CloudOffix Total AI and Salesforce Einstein 1
18-09-2024 09:44:03
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Blog
It's not just about leveraging AI; it's about ensuring data-driven insights, automation, low-code customization, and a strong emphasis on trust and security.
WebP Format Support
13-09-2024 05:19:15
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New Features
Users can now upload and use WebP format images, which are known for their smaller file sizes and high quality.
Marketing Automation Enhancements
13-09-2024 05:18:29
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New Features
The Marketing Automation module has been expanded to include new scheduling and SMS-based activities, providing more comprehensive and automated marketing.
Suggest an Answer Feature
13-09-2024 05:17:53
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New Features
The Suggest an Answer feature has been updated to enhance its integration with the knowledge base and other models, providing more accurate responses.
Similar Tickets Feature
13-09-2024 05:17:21
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New Features
The Similar Tickets feature has been enhanced to improve the tagging and suggestion processes, offering a more efficient way to manage support tickets.
SMS Marketing Enhancements
13-09-2024 05:16:40
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New Features
The SMS Marketing module has been updated to simplify the process of tracking link performance within SMS campaigns.